Cancellation Policy

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Cancellations

Signing up for classes is a rolling commitment.

The fees are non-refundable.

Should you, the Parent/Guardian, wish to cancel your child/child in question’s membership agreement, a letter or email of your intent should be sent to and received by Strong Start Kids Thurrock.

Emails may be sent to kirsty@StrongStartThurrock.com

The minimum notice period required for cancellation of a student’s membership is 30 days prior to your next monthly renewal date – if we receive your cancellation notice closer than 30 days to your next rolling 1-month membership period, you will be required to pay for that next rolling 1-month membership period.

In exceptional circumstances, it may be necessary for Strong Start Kids to cancel a class. If this happens, you will be notified with as much notice as possible by email and on our social network and you will be refunded accordingly. However if the cancellation is outside of our control – for example due to an incident at a venue, extreme weather conditions or Covid related then a refund maybe not be applicable.

In order to process your cancellation, please complete this short form >>> CLICK HERE.